When you're booking in the client portal (Gingr) you'll be able to add on any enrichment opportunities during the booking request process.

We split each day up into four to five rotations. Some are designated for post feeding. Others are designated playtime sessions in groups/pairs/solo play with a handler. Then in the evening, we have potty rotations so they can sleep soundly.

While we have other lodging options for guests, crates have been our personal choice method for our own dogs. Through Rescue & Training experience, we've learned these important attributes about crates: Safety and Security: A crate provides a safe and secure space for your dog. Especially when we're not around to supervise, like at night, or during a busy rotation period. It helps prevent accidents or injuries that could happen if your dog roams freely around the main-house. Den-Like Comfort: Dogs are naturally den animals. A crate mimics a cozy, den-like environment, offering a space where your dog can retreat to relax, feel safe, and reduce anxiety. Setting A Routine & Potty Training: Crates are a highly effective tool for creating a routine for their eating, sleeping, and potty habits. Dogs generally avoid things like soiling their sleeping areas, so a properly-sized crate encourages them to hold their bladder until they're let outside. Prevents Destructive Behavior: When dogs are left unsupervised, they might engage in destructive behavior like chewing on furniture or shoes. A crate helps prevent this by keeping your dog contained and focused on appropriate toys, Kong's, treats, or rest.

If your dog is already apart of our daycare program and or is a great play candidate; they'll be included in social play with other dogs. Below are the types of play we have at OPK. Types of play: - Solo play with a handler - Playgroups with daycare/boarding dogs - Play pairs, where small groups fit their play style

For dogs 30lbs and under, we can crate or kennel together. For dogs any bigger, we place their housing units right next to one another. That way they can hear, smell, and see one another at anytime. Note: We have our Pet Lodge Lux units coming soon. Those will be large enough to house multiple dogs up to 100lbs together.

Clients are required to supply any food/needed medication, and a collar. Your dog must be leashed upon arrival. We will use one of our loose leads to switch with your leash during drop-off. A general rule of thumb we have: don't bring anything you're not willing to get back! Our team is dedicated to returning any belongings back to you that we can. But something to keep in mind is, we have hundreds of leashes, towels, blankets, bowls, etc. Things can get lost in the mix quite easily.

We do not confirm any booking, without proof for the following immunizations: - DHPP/DAPP - Bordetella - Rabies

In each room, we have security cameras that our team monitors frequently. With motion detection notifications if anything arises. Additionally, someone sleeps in a trailer on-site.

You will always get a photo & text update within 24 hours of drop-off for all boarding stays. Following the initial update, you'll get a message every other day of your dogs stay. You're more than welcome to message at anytime, and our team will respond as quickly as possible! Please note: We do not send updates for any stay that is less than 24 hours. If you're in our daycare program and would like an update, please let us know! Or ask our staff at pick up how your dog did. We pay very close attention to each guest and are team is always happy to brag about your dog!

Dogs who have behavioral issues are welcomed at OPK. We do require meet & greets for dogs who need more specialized care. That way we can better understand the scope of the need, and ensure it's the correct fit. To schedule a meet & greet, please email: info@orchardpointkennel.com

Absolutely! Leaving your dog somewhere new can feel nerve-wracking, but rest assured, your pup will be in great hands—think of us as the fun aunt or uncle with all the cool toys. Just like kids benefit from social experiences, dogs thrive by learning how to interact and make friends. A one-night stay is a great way to introduce them to their new extended family here.

We have no problem with unaltered dogs joining us at OPK! But owners must note, this may limit their social opportunities.

Each dog that comes to stay, goes through a multi-step and or day assessment process. Showing us what kind of stay they'd prefer. Solo or social, either works for us. Dogs who join playgroups must show us three things: If we use a recall command, that they'll respond effectively, even during mid play. They have the ability to respect other dog's boundaries, especially when they're set by the other dog, or by the supervising handler. In the case that a dog is more on the submissive side, they must show us that they trust our team. When playing gets to be overwhelming, some dogs want to retreat to a safe space. Our team needs to be that safe space. If you have any questions about our specific process, please email: info@orchardpointkennel.com

We are located at: 27178 Clear Lake Rd, Eugene OR, 97402 If you're heading towards the coast: Our driveway will be on the left. It comes up right before the giant 'Orchard Point Park' sign. If you're heading towards Eugene: The driveway will be on the right, coming up right after the entrance to 'Orchard Point Park.'

Our general location hours are: M-F: 7am - 7pm Sat - Sun: 9:30am - 7:30pm These are subject to change due to holidays, weather, and staffing.

In our pet parent platform GINGR, you can purchase 'Rec Passes' and they'll automatically apply to your account! In your Owner Portal go to: Shop > Shop Packages From there, you'll be able to check out with your desired package. If you have any questions, please email: info@orchardpointkennel.com

For all of our day services, we charge by calendar day. The only exception is for boarding. Where if you pick up at 10am or before on the last calendar day of your appointment, you won't get charged.

These are some of the potential discounts we offer: - Additional Dog : $5 off per dog, per day - 10 day booking : 1 day off - Former Trainee : 1 day off ( 4 day minimum booking ) - Veterans Discount : 10% - First Responder Discount : 10% Disclaimer: Discounts can't be used when purchasing a Rec Pass. Additional dog & Over 10-day booking discounts will be automatically applied. If you fall into the other discount categories, please communicate when booking.

ECP is the acronym for our 'Enhanced Care Program.' This program is for dogs who require extra care. If your dog falls into a category we will apply an additional fee to your stay. Examples: - Dog reactivity that damages OPK equipment - Human reactivity - Excessive accidents - Senior dog care - Abnormal medical care

Absolutely! We welcome your dogs and any family that'd like to tag along. Our tours are appointment based so please reach out so we can get you on the calendar. Phone: 541-255-6040 Email: info@orchardpointkennel.com